Review
Order #'s:
20180328-0002396
20180320-0003454
20180318-0004400
Hello,
Thank you for your email.
As you may notice there is price difference between the English website and the other websites.
The different pricing policy is based on the current exchange rate and international comparisons of expense being spent upon shipping or importing the products.
Since the exchange rates are constantly changing, problems may occur when it comes to refunding due to changed value.
To prevent financial loss for both parties due to changed value of certian currency, we have fixed rate applied for all items in US Dollars.
In order to provide cheaper shipping cost to overseas customers, part of the shipping cost is already included in the item itself.
This adjustment makes the items cost slightly higher than prices in KRW.
Please also note that all malls are operated with varying policies.
Hope that answers your concern.
Regarding your orders, please allow us more time as we are still preparing the items for shipping.
Once the items are dispatched, we will send you the tracking information right away via email.
We appreciate your patience and kind understanding on this.
Thank you and have a nice day
Erwin
