Thanks for your reply and I'm really satisfied with your efficient customer service.
I got a shipping notification email for my order today. Thank you so much and I truly appreciate your time and effort. : )
Best Regards,
[ Original Message ]
Good Day,
We do apologize to keep you waiting :(
We are now coordinating with our shipping team regarding the dispatch schedule of the undelivered items to your order.
Please bear with us more as the items might on the process of restocking.
Order Number: 20150327-0006132
Rest assured that as soon as an update comes we will immediately send you a message through your email address [ally@vntec.net]
Thank you for understanding.
Best Regards.
Marcy
[ Original Message ]
Hi,
I've noticed that all my items have been "queued for shipment" for over a week, just wondering if they're ready to send? I also noted one of my order items (Riaz T/ Ivory) was no longer available, if this is the reason which delays my order then please let me know as soon as possible. I'd like to order another item to replace the one out of stock. Thank you.
Order No. 20150327-0006132
Regards,
Ally
