Hi there Yvette,
The 2 order number that you placed has been ship in bundle both order number has one tracking number:
Order Number(s): 20150318-0004414 / 20150321-0000544
Tracking Number: EG146205502KR
Kindly check with your post office if you haven't recieved the parcel.
In case you need a document to present you may print a copy of the order list from your Holic Holic account just visit
My Page - Order Status, this may serve as your receipt.
For further inquiries you can always email us back.
Have a great day.
Marcy
[ Original Message ]
Hello,
Thank you for your kindness reply about my order question.
Today, I got a shipping notification email for Order Number: 20150318-0004414.
Also, I wish that I can get second order's shipping notification email ASAP (Order Number: 20150321-0000544).
Thank you so much and I truly appreciate your time and effort.
Best,
Yvette
[ Original Message ]
Good Day,
We do apologize to keep you waiting :(
We are now coordinating with our shipping team regarding the dispatch schedule of the undelivered items to your order.
Please bear with us more as the items might on the process of restocking.
Order Number(s): 20150318-0004414 / 20150321-0000544
Rest assured that as soon as an update comes we will immediately send you a message through your email address.
Thank you for understanding.
Best Regards.
Marcy
[ Original Message ]
Hi there,
Please advise when I can get all my orders? how long do I have to waiting for ?
I already know that you gonna answer like: order is now in preparing status, delivering process takes 10 working days,
receive a notification email when order is dispatched and so on. But it's already passed 10 working days and
I just want to know when I can get it. I could not waiting for " in preparing status" forever.
Please keep me posted your process and I don't want to hear typical answer.
My two orders #:
A) 20150318-0004414
B) 20150321-0000544
I truly appreciate your time and effort.
Best,
Yvette
