Hello Dear,
There is a sold out item to your order :(
Please let us know which option would you prefer.
We will do our best to ship your 2 order in bundle.
20150126-0001120-02
For order no: 20150126-0001120
is out of stock
This is very unfortunate but it may happen sometimes because we run a pre-order system.
We sincerely hope for your understanding.
You may request for an exchange as long as the new item has the same price with the sold out item,
if you wish to exchange it with other item(s) on a higher price,
we can cancel the entire order so you can place at once.
However, if you prefer to just cancel the sold out item(s), we will ship the remaining items and a refund will be process to your account.
Thank you and kindly get back to us at your earliest convenience so we can start the shipment and we can get it to you fast.
Regards.
Marcy
[ Original Message ]
Thanks for your reply
As I noted that all my items have been "queued for shipment" for over a week, I'm wondering if they're ready to send
Regards
Jenny Hui
