Hello there Jessie,
Thank you for contacting Holic Holic.
Your order is now in preparing Status.
Please understand that our shipping take 7-10 working days.
We will do our best to process your order to be put on hold to make way with your request to cancel the entire order.,
but I cannot promised anything parcel might be ship out within the day if it's too late.
I will get back to you for further feedback.
For Order Number: 141114-0051121873
Best Regards.
Marcy
---------- Original Message ----------
Hi
Since you have not shipped my products i would like to cancel my order please.
You
have fabulous items and styles but the product
preparation seems to take forever and personally I do not enjoy this long haul
waiting process. Other than that i might also need to run the risk of
paying extra import tax when the items land in the UK boarder custom.
Therefore can you please proceed the refund as requested? thank you in
advance.
My order number is:141114-0051121873
Also i would like to make sure that i will not be liable for the shipping cost because the products have not been sent yet. A full refund including the shipping fee should be reimbursed to me. Hope that is reasonable.
Please advise.
Best regards
Jessie
