Product Q&A

Title Refund

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Posted by : jean hsu (ip:)

Date : 2014-10-04

View : 1436

Recommend : Recommend

Review

Hello


You sent me a message back to my refund inquiry well over a week ago on September 24th and I still haven't received an update from you.

Please let me know as soon as possible where I should send my returned goods to and when I can receive my refund.


Many thanks

Jean



Hello

Thank you for contacting Holic Holic.

It's sad to know that you are not satisfied with the items you ordered.
Although we would like to inform you that when it comes to sizes we kept on reminding our clients to be more careful.
Size discrepancies usually happens and it is beyond our control as international sizes differs from every country.
Meanwhile the picture on the website may varies on the lightning pixel and other factors such the medium were the product has been viewed it can be anybodies judgement >_<

Please refer to the link below for your reference of our return Policy.


For cosmetics used items or part of set items will not be accepted for return.
for the rest they're returnable (including handmade accessories white or ivory colored).
While some item are subject for approval..

We are now checking if the following items can be return.

140910-0849375887-01 [50%세일] tweed coco [스커트 당일발송] Color/Size:화이트skirtS
140910-0849375887-04 holic 916 Color:BLACK (PICTURED) (블랙(모델착용색상)) Size:27
140910-0849375887-05 스탠딩 mtm [아이보리 주문폭주]Color:IVORY (PICTURED) (아이보리(모델착용색상))
140910-0849375887-07 holic 925 Size:27
140910-0849375887-08 between cd (2color) Color:BEIGE (베이지)

We will send you a message once the update is available.
Your patience is appreciated.

Hope that helps
Marcy

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