Hello,
Order # 20211221-0002081
We have canceled and refunded the amount via Paypal.
Total refund amount is USD$270.30
Please check your credit/debit card if correct amount has been processed.
For card refund, refund may take 7 to 14 working days to be reflected on your credit/debit card.
If you made your payment using Paypal, amount will be returned to your Paypal account.
Please check your Paypal account for more details.
Please be advised that in order for the amount to reflect in your balance, you have to click Claim.
For your other concern, you can always contact us once you place a new order.
Just provide us the order number and your preferred shipping date so we can send the request to the management.
You can write us back anytime if you have other concerns regarding your order.
We will be more than happy to assist you.
Thank you for shopping with us, have a nice day!
Erwin
HOLIC HOLIC
