Order # 20211005-0005040
Hello,
Sorry for the inconvenience.
Unfortunately, we cannot accept the item for return if it was already washed.
As stated on our return policy, all items must be in its original condition even for defective items.
As much as we would like to assist you, there is nothing more we can do about this.
We appreciate your patience and kind understanding on this.
Best Regards,
Erwin
HOLIC HOLIC
