Hi,
Thank you for contacting us.
Please let us know how we can assist you.
We are unable to find the order using the email address: cheshasha0525@gmail.com
Can you please provide us with the order number/Invoice number that looks like : 2019xxxx-xxxxxxx from the Paypal/Eximbay receipt.
Please check your inbox / spam folders of your email.
We will be more than happy to check the order for you.
We run pre-order system where items are prepared only after payment has been made.
Preparation of the items usually takes 7 to 10 working days for international delivery, if your order contains out-of-stock items, then it may take few extra days for preparation.
Tracking information will be available once items are dispatched, takes 5-10 days to reach your doorstep.
Thank you and have a nice day
Ann
HOLIC HOLIC
